STAR HOSPITALITY AWARDS The Lakeville Convention & Visitors Bureau in connection with the Lakeville Area Chamber of Commerce honor up to 5 exceptional Hospitality Employees each May at a Tourism Luncheon ceremony! Recipients will also be recognized with a beautifully engraved crystal Star Award and on a plaque that resides in the Chamber and CVB office.
Nominations can be submitted by employers beginning February 1 of each year. A nomination form can be obtained on this website, from the chamber office, or by emailing email@example.com. What a great way to say thank you to dedicated and exceptional employees!
Congratulations to this years award winners!
The Lakeville Area Chamber of Commerce & Visit Lakeville Tourism recently honored six exceptional employees of the hospitality industry with its Hospitality Star Awards. Recipients were chosen for demonstrating excellence in customer service, leadership, integrity and professionalism.
Now in its 10th year, the Hospitality Star Awards program honored recipients at the Lakeville Convention & Visitors Bureau’s (CVB) Annual Tourism Luncheon this past May with a beautiful engraved crystal star and $100. “We are proud to have such tremendously talented hospitality professionals in our community,” said Jeanne Hutter, Vice President of the Lakeville Area Chamber of Commerce & Tourism. “These individuals are the lifeblood of Lakeville’s vibrant tourism and hospitality industry.”
Rudy’s Redeye Grill employee Tyler Bassett received the Excellence in Leadership Award. Bassett worked his way up from bussing tables to serving and is now a full-time manager. Angela Holt, owner of the Lakeville restaurant, nominated Tyler for “his positive can-do attitude, creating a positive work environment, proven excellence in guest satisfaction and leadership among staff.”
Mary Kay Maki of Culvers was honored with the Excellence in Customer Service Award for her ability to make genuine connections with guests and remain unshakeable during the restaurant’s busiest times. “Mary truly embodies the Culver's mission: ‘Every Guest Who Chooses Culver's Leaves Happy,’” said Mike Budde, owner of Lakeville Culver’s.
The Exceptional Tourism Ambassador Award went to John Ransbottom of Gray Line Tours for his vast skill set and diverse experience driving both charter fleet and school busses. Gray Line Tours Charter Manager Kelsey Grossman said: “Regardless of the group that John drives, he makes the trip fun, always providing exceptional customer service, playing the best music, talking about the major area attractions and the hidden gems in the cities.”
Porterhouse Steak and Seafood Restaurant bartender Harry Kaiser received the Shining Star Award for his ability to create a “Cheers-like” atmosphere in the Lakeville restaurant. "Harry is an outstanding ambassador for our restaurant. He takes great pride in his top shelf service and is always professional and friendly to patrons. Not only does Harry know their names when they walk in, he also knows their drink preference,” said Bob Gillen, Porterhouse owner.
Another Shining Star Award went to Helen Penny of Baldy’s BBQ. As a head server, Penny has a deep knowledge of the industry and has assisted owner Brian Wheeler with two restaurant openings. She is known for always having a smile on her face and treating customers like family. “Helen is my rock! She trains the servers and holds down the fort every weekend. She needs very little supervision,” said Wheeler.
Ronny Welin of Crystal Lake Golf Course was honored with the Everyday Hero Award. As a back-of-the-house kitchen employee, Welin has little exposure to customers, but he has made a huge impact with the service staff. “Ronny gives 100 percent support to the service staff to make sure they have what they need to service guests. Ronny rides his bike to and from work and regardless of the weather manages to arrive early. He is passionate and takes pride in his work,” said Ryan Lundstrom, Crystal Lake Golf Course executive chef.
For more information on the 2018 Hospitality Star Awards or to learn how to become involved in 2019, contact the Lakeville Chamber & CVB office at 952.469.2020, firstname.lastname@example.org or go to VisitLakeville.org.